Ordering & MOQ
Q: What is the minimum order quantity (MOQ)? A: MOQ varies by product type. Please contact us for specific MOQ details on your chosen product.

Customization
Q: Can I customize the size, print, and material? A: Yes, we offer full customization including size, printing (CMYK/Pantone), material, and finish.

Samples
Q: Can I order samples before placing a bulk order? A: Yes. Only stock samples of our‑own brand are available. Custom‑printed individual samples are not supported. Sample orders are typically delivered within 7‑10 days.

Lead Time
Q: How long does bulk production take? A: Bulk orders are fulfilled within 7‑15 days after artwork approval.

Shipping
Q: Do you ship internationally? A: Yes. Trade term: FOB China. International freight to be arranged and borne by the buyer.

Payment
Q: What payment methods do you accept? A: We accept major credit cards, PayPal, and T/T bank transfer for large orders. 30% deposit upon order confirmation for production, 70% balance to be paid against copy of Bill of Lading.